Roland DG strengthens service team in Melbourne

Roland DG Australia has announced the appointment of Jonathan Cate to the position of Service Technician in Melbourne. Bringing with him a wealth of knowledge and experience, Jonathan has previously worked as a technician in the engineering, copier, and wide format printing industries. Jonathan is looking forward to commencing his new role, and is keen to hit the ground running in Melbourne and regional Victoria.

"Jonathan’s knowledge, experience and enthusiasm for helping customers, aligns perfectly with the company," says Roland DG Australia Service Manager, Duncan Gillespie. "We are excited to welcome Jonathan to the Roland DG family, and look forward to the value he will add to the Roland DG Care program".

Based in Melbourne, Jonathan will be responsible for direct service to regional and metro customers, as well as assisting current dealers and agents in the region. Given the current lockdown in Victoria, it is hoped that his appointment will help Roland DG customers get their businesses back up and running as soon as restrictions ease across the state.

Roland DG Care includes a complete range of premium services to help customers throughout the lifecycle of their experience with Roland DG. The program includes fixed travel costs for scheduled preventative maintenance services for Roland DG wide format printers under Fixed Price Scheduled Servicing; installation and training solutions under Roland DG Engage; training courses and clinics under Roland Academy; and industry-leading warranties.