Roland DG appoints new Service and Support manager

Roland DG Australia has appointed Troy Ryan to the Service Manager position, to lead the Service and Support Team.

As a Senior Operations Leader, Troy comes into the role with over 20 years of operational and strategic management experience in dynamic, highly competitive multi-national companies. In addition, he brings many years of experience in the print services industry, with several years working as Field Operations Manager for Ricoh Australia and seven years working as Business Operations Manager for Fuji-Xerox Australia, managing 50+ personnel across the regions. Most recently, Troy consulted on a National Managed Print Solutions Tender program.

"Troy is a hands-on manager who has a proven history of leading and supporting teams and understanding the work they need to undertake to fulfil their roles,” said Managing Director at Roland DG Australia, John Wall. “We are excited to have Troy join the Roland DG family and share his many years of knowledge and industry experience with the Service and Support team.”
Based in Sydney, his focus will be on assisting the Roland DG Care program's delivery and its range of premium services, including Fixed Price Scheduled Servicing, industry-leading warranties, and Roland DG Engage installation and training solutions.