Roland DG Australia Field Service Technician Date listed: Wednesday, 30 October 2024 Condition: We are currently recruiting for a Field Service & Support Technician (WA) in Wide Format Printers Roland DG Australia is part of a global organisation headquartered in Japan. We are a leading global provider of wide-format inkjet print solutions, dental milling, 3D milling, and engraving technologies. Through innovation and technology, Roland DG is committed to delivering new and exciting opportunities to its customers in more than 200 countries across the globe – transforming their imagination into reality. We pride ourselves on creating an environment of continuous improvement, where all staff feel valued and rewarded. About Roland DG Roland DG Australia is part of a global organisation headquartered in Japan. We are a leading global provider of wide-format inkjet print solutions, dental milling, 3D milling, and engraving technologies. Through innovation and technology, Roland DG is committed to delivering new and exciting opportunities to its customers in more than 200 countries across the globe – transforming their imagination into reality. We pride ourselves on creating an environment of continuous improvement, where all staff feel valued and rewarded. About the Role Our company is seeking an experienced Field Service Technician - Wide Format printing to work closely with our national professional service team within the Victoria region. This role’s core responsibility is providing high-end technical service, support, and training in wide format printers for customers within Melbourne and regional Victoria. A fully maintained company vehicle is provided and you may be required to travel overnight and interstate for this role. Common backgrounds for this role will include technical people who have worked in the print, signage, and graphics industry as well as the pre-press industry. However, if you have technical service experience in another related industry or field, we encourage you to apply. If you value great customer service and have relevant experience, we’d love to speak with you. To be considered for this role you will need to meet the following criteria: • Hold a qualification in electronic disciplines or similar • Strong aptitude for electro-mechanical repairs and diagnostics • Experience in service and repair of wide format printers, or a similar related industry would be advantageous • Dedicated person who is committed to providing excellent service and solutions to our customers • A self-starter who takes ownership of their work and who is keen to learn new systems and technology • An effective communicator to interpret technical information and relay this clearly to clients • Current Australian Driver’s License – no restrictions • Work autonomously and as part of a national team • Permanent Resident or Citizen of Australia Why Join Us? Some of our Culture and Benefits offered: • In-house training and opportunities for career progression • Excellent, supportive team culture • Experienced staff and leadership team to mentor and guide you • Competitive salary offered plus company incentives • Company car, tools, mobile and laptop provided • Access to extensive lifestyle, well-being and financial discounts and benefits • Monthly social events Apply Here Print