SwissQprint extends to 36 months warranty on all machines

SwissQprint recently announced at the Fespa Global Print Expo 2024 that customers will now receive a 36-month parts warranty, which is longer than the typical industry standard of 12 months.

“We make this promise with confidence because we only ever use high-quality components, and our printers are robustly built and very reliable,” emphasises Carmen Eicher, Chief Sales and Marketing Officer at swissQprint. “Customers have always appreciated our machines’ high uptime.”

The new warranty provisions apply to all new machines and models, including the Kudu, Nyala, Impala, and Oryx flatbed models and the Karibu roll-to-roll printers. The provisions stipulate preventative maintenance intervals, and the warranty starts on delivery. “Preventative machine maintenance has always been a principle of ours to avoid problems arising in operation,” concludes Eicher.

Phil Trumble, owner of Pozitive, the Australian distributor, says, "Swissqprint is renowned for its reliability and the quality of the build. The extension of the warranty to 36 months gives you peace of mind, so you know that when you buy a SwissQ, you know the factory stands by its product. The warranty covers the entire machine except for consumable parts and includes the printheads, which demonstrates a clear commitment to the quality and longevity of the product."