Bright Star Kids succeeding with EPSON after flood damage

NSW South Coast-based Bright Star Kids has installed a SureColor F6460H dye-sublimation printer. The business is a family-owned e-commerce business that designs and produces top-quality name labels and school supplies for children.

Bright Star Kids co-founder Nigel Cooper explains, “Initially, we had purchased an Epson SureColor F9460 to replace our old dye-sublimation printers. It gave us a taste of what Epson had to offer in terms of quality sublimation printing, speed and efficiency. Shortly after, a freak rainstorm hit; our production facility was knee-deep in water, and all our machines were write-offs due to the damage.”

Copper continues, “One of the most stressful events of our lives led to a blessing in disguise. It allowed us to not only rebuild but to improve our workflow exponentially. Having heard about the new Epson SureColor F6460H dye-sublimation printer, we decided to look into it, and the more we looked into it, the more we realised it was the perfect printer to replace all of our water-damaged dye-sublimation machines.”

With their high volume of work, Bright Star Kids required a printer capable of handling a significant number of orders in a short period of time whilst not compromising on quality.

“The addition of the Light Cyan and Light Magenta inks sets the F6460H apart. It was always easy to get a great result with deep, vibrant colours; however, when you throw light-coloured printing into the mix, most printers struggle to hit the quality needed to produce a product that sits above the rest. The compact size of the F6460H also allowed us the opportunity to purchase multiple machines to fulfil our workflow. Another defining factor for choosing this printer over everything else is the ease of use. It does feel like a set-and-forget machine that rarely has any issues, and any issues that do arise are fixed with an easy automatic clean that clears clogged nozzles. Overall, the SureColor F6460H printers have quickly become a staple and key part of our production workflow.”

“The printers have been used constantly since the day of purchase without a single problem. Their unrivalled ability to print and press light colours onto any sublimatable material is astonishing. Every other sublimation printer we have used has been unable to get the results we see from this printer in terms of pure quality and how solid the colours press. Any graininess issues we were having with light colour printing are long gone since the addition of these printers,” adds Cooper.
“The Epson SureColor F6460H is simply a class above all the other dye-sublimation printers we have used. The quality and speed of this printer produce the ultimate customer satisfaction every day, without fail,” concludes Cooper.